Verification & badges

Badges reassure customers: verified profiles receive significantly more tasks. Your documents are private and only reviewed by our team.

Account status

Not verified

ID verified Address verified Insurance verified DBS checked

First create your tasker profile, then come back to submit your documents.

Photo ID Mandatory

A valid UK photo ID is required for every HEAVENLY account, customer or tasker. It is handled on its own secure page because it also matches the bank details used for payments.

Manage my UK ID

Proof of address

A document less than 3 months old in your name at your UK address.

Document type

Document number / reference

Photo or PDF of the document

Public liability insurance

A valid public liability insurance certificate.

Document type

Document number / reference

Photo or PDF of the document

DBS check

Basic DBS check — essential for in-home tasks involving children or older people.

Document type

Document number / reference

Photo or PDF of the document

Skill certificate

Trade qualification: electrical, gas, working at height, and so on.

Document type

Document number / reference

Photo or PDF of the document